Privacy Policy

Introduction

This Privacy Policy explains how Compass Painting Inc. ("Compass Painting," "we," "us," or "our") collects, uses, and shares information when you visit https://compasspaintinginc.com or contact us through any of our online forms, phone numbers, or email addresses.

By using our website, you agree to the practices described below. If you do not agree, please do not use the site.

Information We Collect

2.1 Information you provide directly
When you fill out a contact form, request a free estimate, schedule an appointment, or otherwise reach out to us, we collect the information you choose to share, typically your name, email address, phone number, project address (if applicable), and the details of your request.

2.2 Information collected automatically
When you visit our website, we and our third-party providers may automatically collect certain technical and usage data, including:

IP address and approximate geographic location
Device type, operating system, and browser
Pages viewed, links clicked, and time spent on each page
The referring URL or search query that brought you to the site

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to make the site work, measure performance, and improve our marketing. The third-party services we currently use include:

Meta Pixel (Facebook/Instagram). Measures the effectiveness of our advertising and helps us reach people who have shown interest in our services.
Google Analytics / Google Tag Manager. Measures how visitors interact with the site so we can improve content and performance.
Google Ads conversion tracking. Measures the effectiveness of our paid search campaigns when active.

You can disable cookies in your browser settings or opt out of personalized advertising through your Facebook ad preferences, Google ad settings, or by using the Google Analytics opt-out browser add-on.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide quotes, estimates, or scheduled services
Communicate with you about your project, appointments, or service updates
Send marketing emails or text messages if you have opted in
Operate, maintain, and improve our website and services
Measure and improve the effectiveness of our advertising
Comply with legal obligations and enforce our terms

How We Share Your Information

We do not sell your personal information. We may share information only in the following limited circumstances:

Service providers. Companies that help us run the business, such as website hosting, CRM, email/SMS delivery, analytics, and advertising platforms.
Legal requirements. If required by law, subpoena, or to protect our legal rights, safety, or the safety of others.
Business transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

SMS / Text Message Communications

If you provide your mobile phone number and opt in to receive text messages from Compass Painting, the following terms apply to that communication.

6.1 Consent and opt-in
By checking the SMS consent box on our contact form, scheduling a consultation, or otherwise affirmatively opting in, you consent to receive text messages from Compass Painting at the mobile number you provide. Consent is not a condition of any purchase or service. Standard message and data rates from your wireless carrier may apply.

6.2 Types of messages and frequency
You may receive transactional messages such as appointment confirmations, project updates, estimate follow-ups, scheduling changes, and responses to your direct inquiries. You may also receive promotional or marketing messages if you have opted in to marketing messages specifically. Message frequency varies based on your project status and the nature of our communication with you.

6.3 Opt-out and help
You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After replying STOP, you will receive one final confirmation message and will not receive further texts from that program. To resume messages later, reply START. For assistance, reply HELP, email info@compasspaintinginc.com, or call (774) 312-8012.

6.4 No sharing of SMS opt-in data
We do not sell, rent, share, or otherwise disclose mobile phone numbers or SMS opt-in information to any third parties or affiliates for their marketing or promotional purposes. The only entities with access to your phone number for SMS purposes are the messaging service providers we use to deliver these messages on our behalf, and they are contractually restricted to using your information solely to deliver our messages.

6.5 Carrier disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Message and data rates may apply depending on your wireless plan.

Your Rights and Choices

Depending on where you live, you may have the right to request access to the personal information we hold about you, request that we correct or delete your personal information, opt out of marketing communications, or opt out of the "sale" or "sharing" of personal information for targeted advertising.

To exercise any of these rights, email us at info@compasspaintinginc.com. We will respond within the timeframe required by applicable law.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet or electronic storage is 100% secure, however, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Third-Party Links

Our website may contain links to third-party websites, including Google Maps, social media, or payment processors. We are not responsible for the privacy practices of those sites. Please review their privacy policies before sharing information with them.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" at the top of this page indicates when it was last updated. Material changes will be communicated through the website or, where appropriate, by email.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Compass Painting Inc.
47-4 Warehouse Rd, Hyannis, MA 02601
Phone: (774) 312-8012
Email: info@compasspaintinginc.com

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